Shipping & Delivery Policy

Inside Dhaka:   

Express Delivery: Delivery within 4 hours (10am to 5pm)

Regular Delivery: Delivery in 2-3 working days

Click & Collect: Collect from our office within 1 hour (11am to 6pm).

Note: AC installation will be completed within 72 hours from order confirmation.

Outside Dhaka: 

Regular Delivery: Delivery in 3-5 working Days (Hub Delivery) (10% advance payment required for deliveries outside Dhaka)

Delivery Charges:

Inside Dhaka Metro: Delivery charge will be applicable.

Outside Dhaka: Delivery charge will be applicable

Pricing & Payment Policy

Pricing: Product prices are listed on the website and are subject to change without notice. Prices may vary based on factors like color, size, stock, or ongoing offers. Showroom prices may differ from those online.

Payment Methods: We offer secure payment options, including bkash, Nagad and POS payment.

Prices listed exclude VAT/TAX/AIT.

Installation Process:

Our technicians will assess the installation site before starting. If additional materials or adjustments are needed, they will inform you. After installation, they will test the product and provide a demonstration to ensure you understand its operation.

Return & Refund Policy

Return Conditions:

Returns must be initiated within 120 working hours of receiving the product. The item must be unused, in original packaging, and accompanied by a receipt or proof of purchase.

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Refund Process:

Once the returned item is received and inspected, a refund will be processed to your original payment method within 7-10 working days.

Shipping Costs for Returns:

Customers are responsible for return shipping costs, which are non-refundable. Costs may vary based on product type and quantity.

NOTE : DESIGN AND SPECIFICATION ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE FOR PRODUCT IMPROVEMENT